FAQ


FREQUENTLY ASKED QUESTIONS

Are you a Customer

Are you a Retail Partner
 

FAQ FOR CUSTOMERS:

Q: I can’t remember my username/password. How can I get that information or reset my password?

A: Please send an email to mcs@militarycredit.com or contact our Customer Financial Services department at 888-840-6229 and our team will be happy to assist you.
 

FAQ FOR RETAIL PARTNERS:

Q: Is the retail partner enrollment process difficult?

A: The enrollment process is easy and we will be happy to assist you! Selecting the Apply Now button will allow you to complete the application. Our Sales team will contact you immediately, during our hours of operation. Feel free to contact us with additional questions at 866-627-2100 or email us at mcs@militarycredit.com.
 

Q: Is there training available for Retail Partners?

A: Absolutely. We’ll be there every step of the way! Your dedicated MCS representative will use online training to assist you and your team, and we’ll provide continuous training for your future employees.
 

Q: What types of merchandise do you finance?

A: We partner with a plethora of retailers, both online and brick-and-mortar. Our Retail Partners include national chain stores, regional franchises, and small businesses. Some of our customers’ favorites include puppies, other pets, travel, furniture, car audio, rims, tires, and even laser surgery! Tell us what type of product or service you have in mind, and let us help you!